Refund Policy

Refund Policy

1. Change of Mind Refunds
- Customers may request a refund for any reason within 24 hours of purchase.
- After the 24-hour period, change of mind refunds will not be accepted.

2. Eligibility for Refund After 24 Hours
- Beyond the initial 24-hour period, refunds will only be issued if the product received is vastly different from what was advertised or described at the time of purchase.
- "Vastly different" means the product's core features, functionality, or appearance significantly deviate from the official product description.

3. Refund Process
- For change of mind refunds within 24 hours, customers must contact our customer service immediately.
- For "vastly different" product refunds, customers must contact our customer service within 14 days of receiving the product.
- Customers claiming a "vastly different" product must provide clear evidence (e.g., photos, videos) demonstrating how the product differs significantly from the advertised description.

4. Non-Refundable Circumstances
- After the initial 24-hour period, no refunds will be issued except for "vastly different" product cases.
- Minor discrepancies or slight variations in color, size, or non-essential features do not qualify for a refund.
- Products that have been used, damaged, or altered after receipt are not eligible for a refund.

5. Refund Method
- Approved refunds will be processed using the original payment method.
- Processing time may take up to 10 business days, depending on the payment provider.

6. Return Shipping
- For change of mind refunds within 24 hours, the customer is responsible for return shipping costs.
- For "vastly different" product refunds, return shipping costs will be covered by our company.
- The product must be returned in its original packaging and in the same condition as received.

7. Final Decision
- Our company reserves the right to make the final decision on all refund requests.
- We may offer store credit or an exchange instead of a monetary refund in certain circumstances.

This policy is subject to change without notice. The current version of the policy will always be available on our website.